I received an email from txshirts stated that I should direct all inquiries to csr@txshirts.com. I did this on two occasions and received no reply. Customer service finally contacted me only to ask why I had left negative feedback on Amazon. They stated they never received any email from me.Their gym shorts were not as described. The description said "covered elastic waistband". Instead, I received an "uncovered" elastic waistband that digs into my skin and leaves indentations on my skin.
Their response? I should pay for return shipping in order to get my money back.
But who should pay for return shipping when an item is falsely advertised???
Product Description
Features:6.3 oz. 100% ringspun cotton jersey.6" inseam; elastic waistband with drawstring; double-needle stitching; "C" logo on left hip.
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